Privacy Policy

SARMAD respects your privacy and is committed to handling your personal information responsibly.

INFORMATION WE COLLECT

When you browse our website, place an order, or contact us, we may collect:

• Your name.
• Phone number.
• Email address, if provided.
• Shipping and billing address.
• Order and customer-service information.
• Device, browser, cookie, and website-usage data.

HOW WE USE YOUR INFORMATION

We use your information to:

• Process, confirm, and deliver orders.
• Communicate with you about your order.
• Provide customer support.
• Prevent fraud and misuse.
• Improve our website, products, and services.
• Send marketing communications where you have provided permission.
• Comply with legal and regulatory obligations.

SHARING YOUR INFORMATION

We may share necessary information with trusted service providers that help us operate the store, including Shopify, delivery companies, hosting providers, analytics services, and customer-support tools.

We do not sell your personal information.

COOKIES

Our website may use cookies and similar technologies to remember preferences, operate essential website features, measure performance, and improve the shopping experience. Browser settings can be used to manage or block cookies, although some website features may not work correctly.

DATA SECURITY AND RETENTION

We apply reasonable measures to protect personal information. However, no online system can guarantee absolute security.

We retain information only for as long as reasonably necessary to process orders, provide support, meet legal requirements, and resolve disputes.

YOUR RIGHTS

You may request access to, correction of, or deletion of eligible personal information by contacting us. Some records may need to be retained for legal, accounting, or fraud-prevention purposes.

THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

POLICY UPDATES

We may update this Privacy Policy when our services or legal obligations change. The latest version will always be published on this page.

CONTACT

For privacy-related questions or requests, please contact us through the Contact Us page.